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Scams and Security Issues


As our society makes greater use of technology in order to make life easier for the consumer and businesses alike.  So it encourages the criminal elements within our society to come up with more sophisticated ways of parting us form our hard earned savings (not that there is much on that about at present).  Previously the webmaster has placed items involving scams and other issues that could befall our membership on various pages on the website.


However it has been noticed that these items are not being viewed as often as they were, perhaps this is due to the fact that they drop further down the page as more news items are added, or it maybe that our members are becoming slightly complacent over this issue.


Identity theft is big business, and once your's has been stolen it is very difficult to get back to some form of normaility until suh time as those that you have dealings with accept that you are the genuine person and not the fraudster.  In order to assist our members we have introduced a single area onto the website where all the circulations we make can be located.  We trust that you will take the time to read them, hopefully you will never be the target of this type of criminality, but at least we have provided you with some usefull information and links to other sources that may help you.

Do You Think you've been Scammed ? 

or have received something that looks like a SCAM!!!!!!


Don't know who to tell?




Should be used to report all scams.  They can investigate the email address and have it removed.


At present a large number of people residing in the Vale of Glamorgan are getting regular UNSOLICITED phone calls from scammers trying to sell you all sorts of things or claiming they represent a charity and are looking for donations.  Simply hang up, do a 1471 and obtain their number.  Then checked them out on line via

These checks reveal a history of the number being used by SCAMMERS trying to access peoples bank accounts

Where to report spam and phising e mails and sms messages

We are again extremely grateful to Mr Dave A'herne  for the following information which has been extracted from  Computer Active.


With Xmas approaching and the number of spams and phishing messages increasing report them to:







0300 123 2040







2024 SCAMS


2024, has seen a massive rise in the use of the TV Licensing Scam, please be aware of emails, texts and Facebook based scams that look like the image below.  They are a SCAM.  Clicking on the button will provide access to the scammers who will then set up a debit from your account to theirs

Always check with your bank first, checking your bank statement will soon provide you with evidence that the below type of message originates from SCAMMERS

Please pass this on to family and friends.

03/2024 PB

Screenshot 2024-03-29 at 16.54.51.png


Attention all SKY customers, the image below is of the latest scam involving SKY TV, BROADBAND & MOBILE PHONES.  This message will come as an email, text, or mobile screen alert. It is a SCAM clicking on the REVIEW message button will present you with a screen that asks for lots of additional information including your account number, email address, and the all-important security password.

If you get a message like this report it, and then DELETE.  All kinds of personal information about you will be at RISK if you complete the form that is presented when you click the button

03/2024 PB

Screenshot 2024-03-29 at 11.17.56.png

It appears the season of peace and goodwill has ended as we are once again hit by devious scammers trying to steal our data, with the ultimate purpose of stealing our hard-earned money.  We are once again extremely grateful to 'Which' who keep the web administrators updated about nationally recognised scams.  If you want to stay one step ahead of the scammers why not  copy this link to your web browser and sign up to get the same sort of information sent directly to your 'IN-BOX


So the first scam to start hitting our email inboxes and also text messages is the good old  'YOUR TV LICENCE HAS EXPIRED' notification 

This comes in a number of formats with the 'CLICK HERE button to pay now or renew your Direct Debit being boldly displayed.

PLEASE DO NOT CLICK ON THE BUTTONS,  check with your bank regarding any Direct Debits etc.


Scammers are impersonating HMRC in a bogus tax refund text which tells you that you're owed £277.

It then prompts you to follow a malicious link to 'claim your tax refund'.

If you receive a text claiming to be from HMRC, log in to your official HMRC online services account to verify any information in it.

HMRC does send texts to some customers, but it will never ask for personal or financial information. Never click on links in messages claiming to be from HMRC. 



As so many of us wait for deliveries, scammers bank on us clicking on dodgy links in 'missed delivery’ texts. These scam messages impersonate popular delivery companies including DPD, UPS, Evri and the Post Office.

In one message we found, a text impersonating the Post Office and the Royal Mail tells you that your parcel is unable to be delivered and prompts you to follow a malicious link to ‘reschedule a redelivery’.

The link leads to a convincing fake Royal Mail website which asks for your postcode before asking you to pay £1.45 for your parcel to be redelivered. This is where your personal and financial data will be stolen.

We’ve also seen scam texts imitate delivery company Evri, which also leads to dodgy phishing websites impersonating the brand. Both texts ask you to follow the link to arrange the redelivery of a missed item and are sent from random mobile numbers.

01/2024 PB


It's February so the scammers appear to be turning to the tried and tested ANTIVIRUS software invoice scam

At present it's a false email stating your NORTON ANTIVIRUS is out of date please click the link in the invoice below to make the payment and continue to be covered.   But could purport to come from any of a large number of virus protection software companies.

We know that the one's received by the Branch Web Admin are scams because we don't use the software and never have in the past.  So please be ultra-careful and verify things when necessary

02/2024 PB


Once again we are grateful to 'WHICH' for sharing the following information about this fast-growing scam.  As a result we are able to share the information with you.

Broadband hub users have been targeted with scam texts warning about overdue payments and overuse penalty charges. 

These messages are designed to trick you into handing over personal and banking details, or money.


Broadband hubs work in the same way as the internet connection on your mobile phone. You use a Sim card to get online. 

To set up and operate the hub, and change your settings, you usually need to use your provider’s phone app – which also receives any texts the Sim in your hub receives. 

Scammers can send fake texts to the Sim card used by your hub. 

These messages may be delivered to your phone via your network provider’s app – which makes it look like they’ve been sent by your provider.  It’s known as a phishing scam, similar to common text message scams you’ve probably received on your mobile – for example, scam texts that claim you’ve missed a package delivery. 

However, as the criminals refer to data services, it makes this scam very convincing to broadband hub users. 


Any device that uses a Sim card is vulnerable to phishing attempts like this, including tablets and some smart devices. 

Here are three top tips to avoid these scams:

  1. Don't panic - the messages are worded with urgency, to make you worry and take action. They can threaten to charge you more than expected due to an exceeded allowance or unpaid bill. Often they’ll warn of the loss of your service

  2. Don't click on links - the links usually take you to websites that have been created to harvest your personal and payment information. If you're worried it's a genuine message, close it and use another method to contact the company. Such as ringing the phone number on the website

  3. Be wary of unexpected messages - especially those asking for unexpected payments. If you suspect it's legitimate, contact the company directly, just to make sure.

02/2024 PB


With the festive season in full swing we are grateful to Amazon for providing us with some guidance notes in relation to the anticipated growth in SCAMS purporting to originate from Amazon.  Please be careful this year the scammers are more determined than ever to get your money:


During this time of year, we often see a surge in impersonation scams. Stay safe by learning to identify and avoid them.

In impersonation scams, a scammer reaches out to you pretending to be someone you trust to get sensitive information like national insurance numbers, bank information, or Amazon account details. Scammers change tactics quickly making them hard to detect.

Scam Trend: Email attachment scams
Scammers send emails posing as Amazon and include pdf attachments stating that your account will be suspended or on hold. These attachments prompt you to click on a fraudulent link to “update your account.” These links lure you to provide personal information such as payment information or account login credentials.

Please do not click on any links or provide your information without authenticating the email or verifying the link. Visit the Message Centre which displays a log of authentic communications sent from Amazon.

Prime membership scams
These are unexpected calls/texts/emails that refer to a costly membership fee or an issue with your membership and ask you to confirm or cancel the charge. These scammers try to convince you to provide payment or bank account information in order to reinstate a membership.

Amazon will never ask you to provide payment information for products or services over the phone. To verify your Prime Membership status or make payments, log into your Amazon account, and go to Your Account.

Here are some important tips to identify scams and keep your account and information safe:

1. Trust Amazon-owned channels.
Always go through the Amazon mobile app or website when seeking customer service, tech support, or when looking to make changes to your account.

2. Be wary of false urgency.
Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be wary any time someone tries to convince you that you must act now. 

3. Never pay over the phone.
Amazon will never ask you to provide payment information, including gift cards (or “verification cards,” as some scammers call them) for products or services over the phone. 

4. Verify links first.
Review the link for misspellings or repeated characters. Legitimate Amazon websites contain "" or "" Go directly to our website when seeking help with Amazon devices/services, orders or to make changes to your account.

5. Verify email senders.
Legitimate Amazon emails contain “”. In your web browser, hover over the display name under “From” to see full sender address. Look for misspellings or added or substituted characters. Visit the Message Centre to view authentic messages from Amazon.

For more information on how to stay safe online, visit Security & Privacy on the Amazon Customer Service page.

If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us at,

To review or respond to emails from Amazon, visit the Message Centre on our website.




The following has been received from 'WHICH' about a scam involving HALIFAX customers.  Please take the time to read it, especially if you are a customer.  But everyone should be aware that this type of scam could come to your bank account in the future.

HalifaxUK text

A text message from HalifaxUK claims you've requested a password change and directs you to a copycat website. 

The text reads:

‘PAYEES passcode - Do not tell anyone. If you did not request it please visit us on []’. 

The one scam giveaway, in this case, is that Halifax is spelt incorrectly in the URL.


Knowing that you didn’t request the passcode, fraudsters expect you'll act immediately and follow the link in the text.

In this text, the scammers have used technology to sneakily mask the number and make the sender's text appear as if it's coming from a genuine Halifax number. This is known as number spoofing. 

Banks can protect themselves from spoofing by signing up to the SMS SenderID Protection Registry, developed by the Mobile Ecosystem Forum (MEF). This allows banks to register message headers, such as ‘HalifaxUK’ or anything similar, to limit the ability of fraudsters to use these headers to impersonate them.

We shared a screenshot of the text message with Halifax, which confirmed it was fake. Halifax told us that its messages usually come from ‘Halifax’, not ‘HalifaxUK’.


We are once again grateful to 'Which' ' for providing details of some of the latest scams that are going on.  Why not check out their latest message below.

Four energy scams that will chill you

With another winter of high energy bills ahead of us, many households have had to make do with colder homes, while others look for ways to improve energy efficiency. 

From fake Ofgem offers for free boilers to dodgy dealers cloning prepayment meter keys, con artists are poised to capitalise on widespread money worries with a range of scams.

Check out the latest dodgy energy scams and keep yourself safe over the colder months.

The scams you need to know about

Our scam tracker highlights the latest scams you need to know about this month, including Booking[dot]com scam warnings and hacked social media accounts. 

Our goal is to help you stay ahead of fraudsters and outsmart them.


Discover what the latest scams are.

Can you spot an email scam?

Email scams are a common type of ‘phishing’ scam. Scammers usually impersonate legitimate organisations, like HMRC, using convincing branding to deceive people.

These fake emails often contain fraudulent links asking for personal data or malicious software that can infect your device.

If you suspect an email might be a scam,


 follow our expert tips on email scams to avoid falling prey to scammers.

Scam sharer tool

There’s now a much easier way to make us aware of scams directly with our scam sharer tool. Tell us your experiences of phishing emails, fake texts, cold calls and other types of fraud.

Scam sharer tool





This time, Car Park machines.

You're probably aware of the latest wrinkle by villains -

I wasn't, but I don't use the things anyway.

By sticking their own little QR code over the real one they can nick all sorts of info about you and your card.

A quick peel to check is the way to thwart 'em.

As if car parks weren't enough of a rip-off already !!






Once again we draw attention to a number of reports where local telephone numbers are being cloned and used by scammers when contacting the public.  This gives the appearance that the person calling is from a local shop/store etc.  Whereas they are in fact outside the UK.

A number of reports recently show activity using numbers prefixed 01446 (Vale of Glamorgan Code)  please be on your guard.  If in doubt hang up.




The following SCAM ALERTS  have been picked up from the latest version of WHICH bulletin


This summer, travellers are being warned about the danger posed by ATM scammers who aim to steal their bank details and personal data, with card skimming being a common tactic.

A recent study by NordVPN found data from more than six million payment cards for sale on the dark web, with 164,000 belonging to people from the UK.


Watch out for fraudulent phone calls targeting O2 customers with bogus discount offers. This 'vishing' scam involves criminals attempting to gain access to your account by promising a 50% discount on your mobile phone bill. If you accept the offer, you'll receive a text message containing a one-time passcode. And if you provide this to the scammer, they can change the password on your account.


A reader contacted us after being targeted by scammers posing as her hotel. After making an online booking, she received an email that appeared to be from the hotel, stating that new security regulations required guests to consent to them holding their credit card information.

The email contained a link to confirm her details, which she clicked on and provided her information. Fortunately, she cancelled her credit card before any damage was done.

If you want to receive copies of the WHICH scam reports the service is FREE and updates are sent direct to your INBOX.  the link below takes you to the SIGNUP location


Below is a copy of a recent scam email received by our branch secretary Mr. Paul Hayes.  Published here for members to see the sort of wording used as well as the scammers details.  Please be aware it is that time of year when scammers hope to catch people especially as a result of the current financial crisis.

From: "renew.licence-#9008" <>
Date: 14 June 2023 at 11:08:13 BST
Subject: [92045] Your TV License Renewal: Stay Connected to the World [6/14/2023 / 11:08:19 AM]


[-TV Licensing Renewal

[-Your TV License is due for renewal. Ensure uninterrupted access to your favorite shows and channels by renewing your license today.

[-Click the link below to renew your TV License:

[-Renew License>>

[-Thank you for your continued support.


[-The TV Licensing Team



The following has been copied from 'WHICH SCAMMERS  and is published here for the information of our members

As the tax credits deadline approaches, scammers are attempting to deceive people by pretending to be HMRC. They may claim that your information is outdated, a payment has failed, or you'll face arrest if you do not settle a tax debt. 


These scammers may contact you via unsolicited phone calls and emails that contain phishing links.


Lego giveaway scam


Fraudsters are using fake Lego branding to offer a £735 Lego set for only £3 in dodgy Facebook posts. To participate in this ‘giveaway’, victims are asked to play games where they have to choose the right box to ‘win’. The fraudsters set time limits to create a sense of urgency and pressure the victim to act quickly.

Once the victim has ‘won’ the prize, the fraudsters ask for their bank details to make a nominal payment – another tactic used to obtain sensitive personal information. If the victim enters their details, they will be handing them to the scammer.


It has been a while since this SCAM was mentioned, but it now appears that the scammers have started using this one once more.  Beware of emails, text messages, etc which may contain something similar to the below:

Dear Sir/Madam

Your licence covers you to watch or record live TV programmes on any channel or device, and to download or watch BBC programmes on iPlayer until the end of March 2023. Just remember to keep your licence payments up to date, to make sure you stay licensed. 

Renew your TV Licence 


There will be a link to connect you to a ghosted TV Licensing website .... DO NOT USE IT

Amazon Prime scam

Scammers are impersonating Amazon to get access to your device.

These scam calls involve fraudsters telling consumers that their Amazon Prime subscription is increasing in price or expiring. If you say you want to cancel, you’ll be asked to download remote access software such as AnyDesk. This is a genuine program that fraudsters sometimes use to exploit victims. Once you download the program, the scammer will be able to access your device and steal your information or install malware.

Fake People’s Postcode Lottery letters

If you receive a letter claiming that you’ve won thousands in the People’s Postcode Lottery, it’s important to take a moment to ensure you’re not being targeted by a scammer.

This scam letter includes the People’s Postcode Lottery logo and branding and claims that your postcode has been randomly selected from the electoral roll database.


You’re asked to call a number to claim your prize which is when the scammer will phish your personal details.


The following scam alerts have been received by the webmaster from 'WHICH' and are posted here for your information


Beware of fake donation accounts for the Turkey-Syria earthquake

If you're considering donating to victims of the Turkey-Syria earthquake, keep in mind that scammers are always lurking to take advantage of such a crisis.

On social media, we've found pages, posts and videos containing misleading or false information about the earthquake. This is in an attempt to get people to send funds, including Bitcoin and NFT donations.

Learn how to make a safe donation to the Turkey-Syria earthquake.

How to donate safely



Phoney HMRC tax refund emails 

Fraudsters are impersonating HMRC and sending phoney tax refund emails. The emails include a link to ‘claim’ your refund. And if you click on the link, you’ll be taken to a website that puts you at risk of giving away your personal details to a scammer.

It is helpful to know that HMRC will never send specific tax information (such as how much you owe or any rebates due to you) by email, so if you receive this email you can rest assured that it's a scam.

Check out these tips for identifying and reporting phoney emails.


Many of our members will either use the Lifeline system or know someone that does.  The system is also often referred to as Telecare.

We have become aware courtesy of Neath Port Talbot Borough Council a number of residents in their area who use the Lifeline personal alarm system have been contacted by someone purporting to be from Lifeline.

The caller states that the current Lifeline equipment is going to stop working ad that they can receive free a new box with a £39 per month monitoring charge.

If you or anyone you know receives such a call it is a scam.

Please contact your Lifeline (Telecare) service provider (usually your local authority) and report the matter to them.




We are very grateful to the Co-op Bank anti fraud team for the latests update regarding current scams especially in relation to those who are due to receive additional benefits courtesy go HM Government.


Remain vigilant to energy crisis scams 



Scammers are taking advantage of the rising cost of energy bills by impersonating energy providers, local councils, the government or OFGEM with offers of support or rebates.

Through bogus cold calls, fake texts, emails and online adverts their aim is to get you to provide your personal and financial information, which they can use to scam you in the future.

The latest energy scam involves a bogus text posing as the government, asking you to click on a link to apply for the £400 energy grant.

 If you receive a text like this or similar, don’t click on the link. Your grant will be applied to your account automatically – you don’t need to take any action.

Cost of Living – Don’t let scammers ruin your retirement 


 With the cost of living impact deepening, you may consider withdrawing your pension earlier than planned. Pension scammers are tricking victims with false promises of a better lifestyle in retirement or more money to support a better life in hard times.

They’ll use fake adverts offering free pension reviews, guaranteeing better returns on your pension savings. Usually with offers that are too good to be true!

The Financial Conduct Authority provides a warning list so that you can check if an investment or pension opportunity you’ve been offered is genuine to avoid scams.

Courier scams 


Criminals are calling victims posing as the Police and telling them that their card is being used fraudulently or that their money isn’t safe. If you receive a call and are told to move your money for safety reasons or to take cash out and hand it over to ‘assist with an investigation’ - It’s a scam!

The Bank or the Police will NEVER ask you do this and would never arrange to come to your home to collect your PIN, bank cards or cash.



Christmas comes but once a year, and when it does the scammers arrive to fill their pockets watch out for these, although not new they are the start of things to come.  These have been received directly to the inbox of the branch email system.  You would have thought the word Police might have put them off:


In the last week we have received three false invoices / receipts all relating to payments for NORTON anti-virus software.  All quote a different contact telephone number for you to speak with someone regarding any issues.  As neither NARPO CARDIFF or the webmaster have any such software we did not make what could be a very expensive phone call. 

All the emails originate from Russia, and have been forwarded onto the NCSC for investigation.


This one never fails to arrive over the festive period.  The webmaster has received two so far stating they were unable to deliver a large parcel to our address and to contact the phone number given to re-arrange delivery.

As we have not ordered anything (as yet) then we knew it was a fake and that dialling the number would incur a serious financial loss.  These have again been forwarded to the NCSC.

To quote Sgt. Phil Esterhaus from Hill Street Blues ' Lets be careful out there'  and not give the SCAMMERS a chance 

If you want to know more about the NCSC please click on the link below or copy it into your web browser:




Screenshot 2022-09-14 .jpg

Many thanks to Mr. Roger Duffy for this information.  It is similar to others but brought up to date in relation to the new vaccination 

I’m not sure if this particular scam is one that you’ve highlighted before?


When I clicked on the link, it was clear that it is a scam as the wording was alarmist and referred to NHS England and didn’t look quite right in other ways..


They offer you a free kit but then charge 99p for delivery by which time they have all your details including those of your bank account.


The mobile providers have a dedicated number that these texts should be sent to - Vodafone’s is 7726.

opposite is a copy of the text message




There are a number of Amazon scam e mails going around offering subscribers fantastic deals. All require personal details from the recipient. Amazon never ask for subscribers' details via E mails and SMS messages.

Do not open the e mails but forward to the Amazon fraud department at



We are once again most grateful to Mr Ian Tumelty for providing us with access to a copy of the 'LITTLE BOOK OF BIG SCAMS - 5TH EDITION'

Whilst this edition has been compiled the Scottish Business Resilience Centre.  It's contents are relevant wherever you might live in the UK.
To view a copy please copy the link below into your web browser:




We are once again grateful to our contact in the local RAFA for supplying us information concerning this scam which is once again doing the rounds. The content of the email / text message will be on on yellow DHL Logo banner  and will contain the following information.  Please DO NOT click on the link but forward the email / message to Action Fraud.








Payment of Import Duty and/or Tax and Customs Clearance Service Charges are still outstanding on your  DHL Express shipment with waybill number 7983943469 from UBNA DISTRIBUTION LLC. The amount is  GBP 1.65. 

Your  urgent attention is required to avoid any further impact on delivery. Please immediately pay us this amount securely online.  Click here to pay, view the calculation and download the relevant documents.




Duty/Tax/Customs Payment


Thank you for paying online. 

DHL Express - Excellence. Simply delivered.


 2022 ©  DHL International GmbH. All rights reserved.





BT is being impersonated by scammers in an email that asks you to change your direct debit details.

As fraudulent emails go, this is a convincing one. It includes BT’s branding, logo and even BT’s customer service phone number. But the link behind the button directs you to a fake website.


If you receive a message out of the blue about payment details, please always check with your provider directly before you click.



The following has been received from one of our regular contributors:

Just had a word with Tesco HQ as I had an email which I was suspicious of last Friday. Or it could have been a very good marketing tool. 


The header was Bertie Palmer (name changes to person to whom addressed) and the preview of the message was ‘ Its good to see you back at us again.’ 


If the message is opened you will see the message and a Tesco style screen with the usual buttons.  Store location, etc.  It will also show that you have a new message in your account.  DO NOT  OPEN IT. 


If you have a touch screen DO NOT TOUCH OR HOVER ANYWHERE ON THE  SCREEN.  If you do you will be directed to multiple offer ( spam malware ) websites. 


Use your keypad or phone/tablet controls to get back to your list of emails and delete it. 



As part of 'Anti Scam' month the following has bee provided by the Cooperative Bank and is reproduced here for the benefit of our members

'We have been alerted that some customers may have received a phone-call from fraudsters posing as representatives from Amazon and other well-known organisations including BT, HMRC and Microsoft. This is known as an impersonation scam.

Scammers are very clever and will try to persuade you to download software, such as 'Team Viewer' or 'AnyDesk' to your phone or laptop. They may claim there is a security compromise or an issue in relation to a refund on your account that needs attention via the software they have asked you to download.

This software allows the fraudsters to access your device. During the conversation with you, they’ll ask you to log in to your online bank account and emails. NEVER log in to your online banking account when anyone else has access to your device, as they can attempt to make payments from your accounts without you realising and stop any message or contact attempts from us to warn you of suspicious activity.



 How you can protect yourself 



Never download an app or software to your device that allows someone to access your device remotely.



Remember that a genuine company will never call you to ask you to log in to your online bank account or emails and they would never ask you to move your money to 'keep it safe'.


Never tell anyone your One Time Passcodes that we send to you in an email or text – not even us!


We have seen and heard of many victims of these types of "impersonation scams". Sadly, scammers also often instruct you not to tell anyone about your conversation with them, which buys them more time to steal more of your money and details.

If you believe you are being scammed – Stop. Hang up. Call 159.

If we, at the bank, suspect fraudulent activity on your account, we may message you to confirm if it's genuine before the payment is processed. If you are told by a fraudster to ignore our security message or told how to respond to it - then it's a scam and they can and will continue to steal your money.



We are very fortunate to have access to a number of sources that supply us with information about scams both on a National and also Local Level.
What you are about to read is a true story and involves a person living in the Vale of Glamorgan, Neighbourhood Watch area:

Sent: 18 May 2022 11:55


Hi all, I have been caught out by a scam simply because I was told someone would contact me regarding an alert pendant for Dad by a Social Services assessment officer trying to help because Dad keeps falling (aged 98). I was told there would be a charge for it.


Then I got a call from "John" (British accent) telling me I qualify for an alert pendant.  Sounded very professional, telling me how it works etc then wanted bank details. -- yes I gave them as I was expecting a call about a pendant! 


Then I was put through to the "despatch Department"(girl with foreign accent) and was asked for my address - so I thought "funny, they should have my address" and became anxious.  Made an excuse and asked her to ring me back as needed to sort out Dad. 


Contacted my bank immediately, explained what had happened and asked them to temporarily freeze payments going out until I established if it was a scam.  IT WAS A SCAM so when the caller rang back she was told I just had one now provided by the Council so I didn't need one after all, please remove me from your database. . Rang bank back, confirmed it was a scam and my account was frozen and a new card will be sent to me. 

Got another call from John today so I am not removed from database. Now wary they may have passed my details on to other scammers and I could receive other telephone calls so I am very vigilant! At least bank account is safe.  


IF YOU ARE WANTING AN ALERT PENDANT, THE COUNCIL USE A BARRY COMPANY CALLED -'TELECARE'  they do not ask for details over the phone I am told.  Their admin number is 01446 729520. Talking to them today I was told they have become aware of quite a few people  being caught by this scam.  BE CAREFUL...


(Could be a coincidence I was awaiting a call from 'someone' about an Alert Pendant.)  

These people can buy lists and target people of a certain age SO DO BE CAREFUL WHEN YOU GET TELEPHONE CALLS.





We are once again very grateful to mr Steve Bartley for this contribution:


Dear subscriber, 

Action Fraud has received 752 reports in four days relating to fake emails purporting to be from Ofgem. The emails state that the recipient is eligible for a rebate as a result of a newly announced government scheme. The links in the emails lead to genuine-looking websites that are designed to steal your personal and financial information.

Please view our tweet to see a screenshot of the fake emails reported to Action Fraud:

Remember, your bank, or any other official organisation, won’t ask you to share personal information over email or text. If you need to check that it’s a genuine message, contact the company using details from their official website or app.Spotted a suspicious email? Forward it to the Suspicious Email Reporting Service (SERS) -



Ukraine Crisis Scams


Unfortunately criminals are taking advantage of the situation in Ukraine - Action Fraud have recently reported that they’ve already received over 200 reports of fake emails pretending to raise money for those affected by the crisis.

Please be vigilant. Avoid responding to unsolicited emails, texts and social media adverts.

Always visit the official websites when making donations.

Energy Crisis Scams


With the current energy price cap rise, many scammers are impersonating energy providers. Fake emails relating to refunds, payment owed or offering to find you the best deal are designed to steal your personal and financial information. 


Visit official websites only and be careful not to click on the adverts.




Spoof Facebook accounts posing as Iceland and Morrisons have had their fake posts shared tens of thousands of times. Have you seen them?

You might have seen friends, family and members of public groups on Facebook sharing posts purporting to be Iceland and Morrisons lately.

The posts state that the supermarkets have ‘thousands of food products due to expire’ that they’d ‘normally bin’, but are instead giving it all away to anyone who shares and comments on the post. The cost of living crisis is even referenced, with the posts mentioning that they ‘know times are tough at the moment’.

These posts are fake and are nothing to do with Iceland or Morrisons. But that hasn’t stopped a combined 52,000 people from sharing the two examples we’ve seen with their Facebook friends.




Scammers are calling UK households and asking for bank details in order to qualify for the government’s £150 energy rebate. The government announced details of a £150 council tax rebate earlier this year, to help ease the rising cost of energy bills.

But, it hasn't taken long for scammers to seize on the opportunity and the Local Government Association is warning a recent spate of cold calls offering energy rebates are scams.  The scammers claim to be associated with the council and explain a refund is due. They then ask for your bank details in order to pay out the £150 rebate.

According to those who've fallen foul of this scam, handing over these details led to large sums of money being deducted from their bank accounts shortly after the phone call. While local authorities are administering the council tax rebates, the Local Government Association has said councils don’t ask for bank details over the phone. All households in council tax bands A to D will be eligible for the rebate, which isn't means tested and doesn't need to be repaid.

Those who pay for council tax by direct debit will receive the government’s energy rebate directly into their bank account. If you don’t pay your council tax via direct debit then you will be sent a letter with details of how to claim the rebate. We've also seen of variations of this scam being sent by email and text message. Don't be tempted to respond to these texts and emails, if you don't currently pay your council tax by direct debit, you should wait to receive your letter from the council that will explain how to claim the rebate. 

Read more: - Which?



Many of our members may have recently watch the TV Drama series 'OUR HOUSE' and thought that could never happen in real life.  


The following has been received from our major contributor Mr Steve Bartley


I have heard cases of fraudsters being able to steal people's homes by making changes with the Land Registry.  Home owners will not automatically be aware of enquiries being made about their property.

You can set up alerts with the Land Registry to let you know if enquiries have been made about your property. It is easy to set up.


Go to and set up an account and then set property alerts for properties you wish to monitor.



Our grateful thanks to Robert Hooper for bringing this one to our attention.Those wonderful people at WHICH! have commenced a scam alert service (AND ITS FREE) just click on the link below and sign up





As you can observe the title has a spelling mistake.  So does the latest scam which is being sent by email and text messaging advising you the direct debit / standing order payment has not been received.  CLICK HERE to pay now.

Its a scam,  clicking will certainly see the money leave your bank account and go directly to the scammer,


Please be aware that there are several scams going around in relation to 'Your Protection has Expired' please click on the link to renew your Virus protection Now!!! or similar.

The webmaster has received a total of 8 so far this month. (and he has never used the software.)  They are a scam please do not click on anything as you will be parting with money to the scammers plus more that you think.


A similar scam (as above) is doing the rounds in relation to the latest version of Norton anti-virus.  Please take extra care when looking at the emails.  If they look dodgy then they usually are.


There a several 'FAKE' Currys emails doing the rounds at present.  Much as the retailer would like to be able to give everyone a £500 voucher or a free Dyson V11 as a reward for providing feedback.  It is a fake email.  Clicking on any links will send you through to a third party who will utilise various tactics to obtain sensitive information from you  They are PHISHING 

If you should receive such email or text messages please remember DO NOT CLICK on any links.  Forward them to Action Fraud, and then delete them.



2022 already seems to be the year of the scammer with reports of £££'s millions being scammed from people already this year here are some more SCAMS that appear to be making the headlines:

COVID PASSPORTS:  There have been several types of scams being reported concerning the issue of so called COVID PASSPORTS.  the scammers are using both email and text messaging as a way to dupe the public into CLICKING ON A LINK for more information which ultimately results in some for of financial loss after they have scammed you go you bank details.

PAYPAL SCAM:  Please be aware of fake emails ands text messages advising you that your account has been temporarily suspended.  These are being sent to panic the reader into clicking on a button to take them to a screen to resolved the issue.  IT DOESN'T  they get you to enter and confirm your bank account details and start to scam money out of your account.

SANTANDER FAKE TEXTS:  Another week, another scam text message in circulation. This time, one that claims to be from Santander suggesting new direct debits have been set up and attempts to trick people into clicking links potentially loaded with spyware.  The text itself doesn’t have any of the usual giveaways associated with scams.

WHICH?  INVESTMENT EMAILS:  Scammers are impersonating Which? to sell sham investments online. This is attempted through a bogus email which directs potential victims to a fraudulent website that misuses our logo and copyright to appear legitimate. Do not click on any of its links or follow its instructions – neither these emails nor the website they link to have anything to do with Which?

MACAFEE FAKE TEXT & EMAILS:  Beware !!! there are several differently worded text & email scams circulating purporting to remind you that your recent invoice to continue to use the product has NOT been paid and to click on the link to make the payment NOW !!!  In the last 72 hours your webmaster has received a total of 8 such emails and 2 text messages.  They are determined scammers, unfortunately for them I haver never held a Macafee account so knew it was bogus from the outset.



The start of 2022 does not see any reduction if the relentless targeting of individuals by scammers.  Here are details of the latest scams that have come to light both nationally and locally.  Please be on your guard and remember if it appears to good to be true its probably a scam.


Fraudsters can use stolen personal details to open credit accounts with a retailer, then intercept the delivery. Here’s how it works and what to do if you’re affected.

An unnamed parcel from an online retailer was delivered to Phil’s home address, containing a games console that he’d never ordered. Shortly after, a man in a high-vis jacket, featuring a courier logo, knocked at the door, with a van idling at the end of the drive.

He asked if Phil had just received something that wasn’t his, saying that there’d been a mistake. Because Phil had just admitted that he hadn’t ordered it, he reluctantly handed the parcel over. He then contacted the retailer, only to be told that a store account had been opened in his name and had been used to make the order.


NatWest ‘new device registered’ text


NatWest customers are being targeted by fake text messages stating that ‘a new device has been registered’, aiming to send recipients through to a website that has nothing to do with the bank.

At first glance, the text is quite convincing – NatWest is named as the sender and the message doesn’t contain any glaring mistakes. 






It is that time of year again when the HMRC tax refund SMS messages start appearing on your mobile phones.  They are SCAMS, HMRC will always notify you in writing of any rebates due, which usually involve either a cheque or adjustment in your tax code.




The following has been received from Mr Alan Greaves (Branch Sec)


I have spoken today to a member who is a retired highly respected detective and an intelligent man. Yesterday, he was contacted apparently by the Post Office and told that a parcel addressed to him would not be delivered unless he paid £1.40 unpaid postage.


The member was in fact expecting such a parcel and decided since the amount was so small to provide his card number and 3 number security number to pay the amount. A short time later, he became uncomfortable and contacted the Post Office who told him that his parcel was not yet at the depot and they had not contacted him regarding any outstanding charge.


He immediately contacted his bank and he was able to cancel the card and apparently no loss was incurred. 



Christmas is here and so are the opportunities for scammers to try and get their hands on your personal details and your money.

The chances are that at some point over the festive season you will become the target of a scam, currently the most prevelant are the Fake invoicing scam advising you that the goods you ordered are in transit to you.  There will be a contact number for you to ring in order to ensure correct tracking of the goods.  DO NOT RING !!!!! this is where the scam starts you will connect to the scammers who will need you personal details to verify the invoice.  They will then advise you that the cancellation period is still available should you wish to do so.  Please give us the bank details and a full refund will be credited to your account.   At present the invoices come companies such as Amazon and usually involve the supply of high end items such as Apples iPhone 12 

The Standing Order auto renewal scam has once again raised its ugly head.  It's that time of year when previous standing orders for things like Computer Virus Protection, extended warranties etc are usually due to renew as they were possibly purchased as Christmas presents in the past.  The scammers are really tuned into this and will email you to advise that the auto renewal has failed CLICK HERE to renew now....  Please don't... Simply check with your bank first. 

The webmaster over that last 10 days has received 5 Auto Renewals for Mcaffee and 3 for Norton Anti Virus software renewals.  I am fortunate as I know I don't need any Anti Virus software so instantly spot the fake.  Likewise with the British Gas heating maintenance contract ... I don't have one as I deal with my local very efficient plumber who runs a service plan 

Please Please DO NOT TAKE THESE E MAILS AT FACE VALUE..... the scammers design them to look like the real thing to get you to pay up or provide your personal details to access your account.



Our grateful thanks to Mr Howard Davies for passing details of this SCAM email onto us:



Date: 08/11/2021 15:46 (GMT+00:00) 


Subject: |Coronavirus (COVID-19) vaccination| - NHS - National Health Service (UK) 2021| UKMXX8F2NE 


Confirm your coronavirus vaccination

On the 08/11/2021 the NHS is performing selections for coronavirus vaccination on the basis of family genetics and medical history.
You have been selected to receive a coronavirus vaccination.

Use this service to confirm your coronavirus (COVID-19) vaccination.

Confirm Now 


You will need to:

* have 2 doses of the coronavirus vaccination at 2 appointments
* book both appointments at the same time
* get the 2nd dose 11 to 12 weeks after getting your 1st dose

�� Crown copyright




Scam Alert U.K. is supported by our amazing Facebook community.  We identify the tell-tale scam signs to help keep each other safe. Where suspicions a crime is/has been committed these should be reported directly to the police.

Scam Alert U.K. is the brain child of retired South Wales Police officer Vince Donovan.  The group is updated continually with details of various scams as and when they come to light.

Please consider joining the group and staying on step ahead of the SCAMMERS




ARGOS are advising their customers as follows:

If you get a text message from ARGOS  asking you to click on a link and fill in your card details, DO NOT RESPOND. we will never text you asking for these details.


Many thanks to Mr Allan Evans for the heads up on this one:


A new scam for me, but still a scam.  It came via text from "Alpha", that's all.  I'm not expecting a delivery anyway, so was immediately wary.



Dear Customer, please confirm your information for delivery today,
otherwise your pack will be returned:


Again many thanks to Mr. Allan Evans for this one:

Another sort of Scam, as it's not come from the actual FB email address

From: Facebook <>
Sent: 22 October 2021 01:56
To: <>
Subject: Someone tried to Iog in To Your Account, User lD : evvo1946


  Hi evvo1946,   Someone tried to log in to your account!  



Hi evvo1946,


A user just logged into your Facebook account from a new device iPhone 12 pro. We are sending you this email to verify it's really you.


Report the user

Yes, me


The Facebook Team




The current SCAMDEMIC has once again started using the failed VIRUS protection renewal scam.

Over the last week the webmaster has reveived numerous emails purporting to be from Mcafee and Norton in which I am advised that the auto-renewal of my virus protection has failed.  This maybe due to the registered card expiring or similar excuse.  The actual email looks very plausible but fortunately from me I do not subscribe to either so knew it was a SCAM.

I was actually sent 4 emails from Mcafee on the same day, all quoted different licence numbers for the software.  

Please take extra care and if in any doubt check with your virus protection provider using the contact number listed on their website and NOT the one in the email.



In order to keep our members as safe as possible from those scammer's who would try to extort money from you via various means the webmaster receives messages from various sources regarding New or trending old scams that are circulating.  We have received the latest Which? update which have been placed below with date of insertion to show when the insert was made.  More will be added to this section as and when they become available to us.  




Fake meal vouchers for Wetherspoon pubs are being promoted on Facebook, despite the chain shutting all its social media accounts in 2018.

Users who comment on the posts published by the pages imitating the pub chain are told that they will win meal vouchers if they receive comments from Wetherspoon. But these comments come from scammers who have set up the pages.


Here’s what the posts look like and more about how the scam works.


Tax-related scams have continued to rise during the pandemic and HMRC responded to more than 1m scam reports in the past 12 months.

Fraudsters often try to mimic HMRC’s messages so they look authentic – be it through scam phone calls or fake web pages – as victims are more likely to transfer money to an institution they recognise and trust.

Here are the most common ways scammers are trying to commit tax scams and how to protect yourself from them.



There have been several scams circulating throughout the pandemic using the NHS’s name and/or logo. This time it’s a fake text message demanding that you ‘order a PCR testing kit’. It’s made to look like you’ve been pinged by the NHS Covid-19 app, but is another example of fraudsters seeking to panic you into following a URL leading to a fake website.

Here’s what it looks like, and how to differentiate between genuine and fake NHS communications.



Have you ever thought about trying to beat the scammers, wanted to help others such as family, friends, neighbours  or people in the wider community to become more aware of scammers and their practices.  Now is your chance !!!!

Why not become a 'FRIEND AGAINST SCAMS'.  

The following information has been received courtesy of our member Mr. Ian Tumelty.  If you think it is something you might wish to get involved in then please click on the links embedded within the message.  REMEMBER 'Knowledge is Power' and with the knowledge scammers can be defeated:


1 - If you would like to be a Friend Against Scams you can attend a short awareness session (20 minutes) via the online training here this will raise your awareness in spotting a scam and what action you can take.


2 - You can also become a SCAMchampions by completing further training (45 minutes) found here. As a SCAMchampions you will be asked to turn the knowledge you have gained about scams into action in order to take a stand against scams for example educating friends/family/service users about scams, supporting or sharing local campaigns, posters, or social media posts.


If you/staff/volunteers choose to become a SCAMchampion or raise awareness about scams via social media we have images we can share as well as request you tag Citizens Advice Cardiff and Vale in the post.  Social media links are detailed below:

If you are not living within the Cardiff and Vale of Glamorgan areas, fear not you can still get involved by just clicking  HERE  or copying the below link into your web browser


Working together we can beat the scammers at their own game !!!


There are lots of scams and scammers out there and they are all after one thing!!!! OUR MONEY

So please try and help yourself to stay ahead of these scams as much as possible.  In order to help you the people from WHICH magazine have created a scam alert facility that can be delievered to your 'INBOX' .  It will keep you updated on the very latest scams, as well as those old scams that have been rekindled in some way of another.  The service is FREE, all you have to do is SIGNUP 

If your interested then please click on the linck below yo go straight to their website.




Our grateful thanks to Mr. Albert Hayes for bringing this one to our attention.  Please click on the link below to vew the whole document:




Many thanks once again to Mr Howard Davies for this contribution:

It's a good job that some of our members recognise a scam when they see one.  I dread to think how poorer some of our members would be if they had fallen for similar type of scam.  Alongside is an image of yet another type of scam circulating.  I have also received a similar one from Lloyds Bank which I ignored as I stopped banking with Lloyds when I was 20.

Please help our colleagues in the Police and report these scammers attempts when you get them whether by Text Message, Phone Message of Emails.  

The Police are using sophisticated technology to close these scammers down, but if they don't know about them they cannot instigate any action and in some instances the scammers get your money.


Grateful thanks to Mr Howard Davies for the details of this text SCAM

Hi Paul,


I had this email in my scam mail this morning. It is addressed to Frank, who is my wife Pam's Brother in Law, who is over 80 years of age, and does not have a computer. I arranged car insurance for him on my email address, so obviously whoever sent this think they are sending it to Frank. 

It is another SCAM, one I haven't seen before, and one you may decide to share with our members for their attention and one to be aware of. 

Thanks Paul 





Many thanks to Mr. Dave A'herne for this one:

Another new one by text.

HSBC ALERT Request for NEW payee MR B Singh has been made to your account. If this was not done by you visit hs-remove payee

I must set up a HSBC account



Although this attempted scam too place via WHATSAPP, it could easily happen on anyother form of Socail Media.


TEXT1  'Hi mum xx' 'My other phone has suffered water damage and this is my new number you can delete the old one'


TEXT3 Is a request for £2,000+ 

The mother was not duped by the scammer, although the scammer still sent messages purporting to be the daughter and asking when she could transfer the money


We are grateful to SCAMALERT UK for providing us with details of this particular scam


SCAM ALERT UK is available on FACEBOOK should you want more information about them heres the link to the FB Page




Many thanks to Brian Rolley for highlighting this scam to us.  Despite the census form not asking for your 'phone number......just how many people will receive such a text message, and fall for it ?  See mobile text image below.




The following has been received from Mr Dave A'Herne.  If it sounds too good to be true it probably is:

Just had a call from India offering me  50% reduction on mobile phones cost. Having nothing to do I continued the conversation until they offered me a £1.75 p a month unlimited use. They then realised I was winding them up and accused me of wasting their time. 




The information below is a true case and took place in the Vale of Glamorgant:


Received a phone call from BT, informing me that he was disconnecting me because of an unpaid bill..

He demanded payment immediately of £31.00 or it would be £ 118.00 to re-connect at a later date. 

The guy wasn't even fazed when I told him I was with Virgin Media, allegedly VM have to pay BT a percentage for line rental! I asked the guy's name - he gave me the very 'English' John Peacock with a very 'African' accent - & phone number -0800 0800 152. 

Obviously the fellow realized I didn't believe his story, so offered to demonstrate that he was from BT. I asked how & he told me to hang up & try phoning someone - he would disconnect my phone to prevent this. 

AND HE DID !! My phone was dead - no engaged tone, nothing - until he phoned me again. Very pleased with himself, he asked if that was enough proof that he was with BT. I asked how the payment was to be made & he said credit card, there & then. 

I said that I didn't know how he'd done it, but I had absolutely no intention of paying him, I didn't believe his name or that he worked for BT. He hung up. I dialled 1471 -number withheld I phoned his fictitious 0800 number - not recognized. 

So I phoned the police to let them know. I wasn't the first! It's only just started apparently, but it is escalating. 

Their advice was to let as many people as possible know of this scam. The fact that the phone does go off would probably convince some people it's real, so please make as many friends & family aware of this. 

How is it done? This is good but not that clever. He gave the wrong number - it should have been 0800 800 152 which takes you through to BT Business. The cutting off of the line is very simple, he stays on the line with the mute button on and you can't dial out - but he can hear you trying. 

This is because the person who initiates a call is the one to terminate it. When you stop trying he cuts off and immediately calls back. You could almost be convinced! 

The sad thing is that it is so simple that it will certainly fool many. By the way this is not about getting the cash as this would not get past merchant services - it is all about getting the credit card details which include the security number, to be used for larger purchases.

Please share this so that your friends & family don’t get caught out.



Over the last 7 days we have received a number of notifcations from both our members and also external sources.  The one thing these calls have in common is the request to press BUTTON 1 to be connected to an investigator.  These calls appear to be originating from a UK based contact number.  However, when further investiagtion ointo the number is undertaken it also appears to be originating from the Asian Continent:

The type of calls experienced are as follows:

(1) National Crime Agency  - The content of the call relates to your National Insurance account being compromised  Press button 1 to speak to an investigator.

(2) OFCOM - The content relates to the fact that your mobile number has been used in a number of fraudulent transactions and that your service provider has been advised to disconnect your account.  Again press the good old button 1 to speak to an investigator

(3) TRADING STANDARDS - Your mobile phone has been linked to several fraudent trader contacts and will be suspended within the next 24 hours.  Press 1 to speak to an investigator and to reinstate your phone.

If you receive any calls like this please try to get the telephone number and then check it out merely by placing it into the command line on you internet browser.  

The following numbers have been identified in connection with No2 above.  The scammers actually tried it 4 times in one days twice to the webmasters mobile and twice to his wifes.  They are persistent and have now been blocked on our phones




We are grateful to Mr Paul Hayes for providing us with these details of a BT Related scam.  The text below is the content of the email text, when the email arrives it also bears the BT LOGO and other marking that make it appear as a genuine BT Internet email.

Dear Btinternet User


We emailed you last month to let you know about changes we are making to our Terms of Service and Privacy Policy. These changes are key steps towards creating what's next for our consumers, like you, while empowering them with transparency and controls over how and when their data is used.

You can learn more about what these policies mean for you here, as well as more about the changes in our FAQs.

In order to continue to access your BT Mail account after February 28th-2021, you will need to confirm you accept the Terms of Service. We also need a few moments of your time to explain how we manage your data and provide you with some choices in relation to the processing of that data.

Click here to accept.

If you do not want the new Terms of Service and Privacy Policy to apply to you, you will no longer be able to access your account from February 28th-2021. If you would like the contents of your email account, you may obtain a copy of your data by clicking here.

Thank you for your time and cooperation.


We hope to hear from you soon,

Your BT Community Team




Please be aware of the latest automated call which purports to be from the HM Customs and Revenue Service.  The call advises the recipient that a parcel consigned to them had been identified as part of a fraud case .  PRESS BUTTON 1 now for more information.

The recipient in this case was not expecting any parcels and therefore hung up

Calls like this are becoming more prevalent and are designed to get you to make the first move in the belief that something is wrong..  If you are not expecting any deliveries then simply hang up. Pressing the button 1 may well cost you a lot of money.  The telephone number used on this occasion appeared to be on a UK network, however the exact same number is also listed in the Pradesh area of India.



We have been advised that a scam involving a call purporting to be from HMRC in which the recipient is advised that their NI Number has been compromised and to PRESS BUTTON 1 NOW in order to speak with an investigator has been used on a number of occasions within the Vale of Glamorgan.  These calls are usually made to the persons mobile phone.

On this occasion the person called stopped the phone call but his wife was then targeted.  The numbers calling them they believed were UK based mobiles the numbers being:   07508045739  07585776570.

Please take care when answering any calls and if instructed to Press any button - Hang Up

You can also undertake a check on the number by simply typing it into your web browser line.  You will then see a number of organisations who may hold information on the number.  The two numbers listed above as well as being UK based mobiles are also recorded as being on Vodaphone India network



The following is a true story supplied by Mr Allan Evans and shows both how devious scammers can be and also how careful we all have to be when talking on the phone:

I was told of a recent scam yesterday where an elderly couple (older than me) lost £11,000 from their bank account, via a phone call. They wanted to upgrade their Sky package. How the scammers knew, goodness knows. They first had a call about their BT account, so they must have told the caller that they're not with BT, but Sky.


So they then had a call about Sky and they thought it was regarding an upgrade, so they went along with it, logged onto their computer, followed the instruction from the caller, and got done. They didn't realise for days.


The bank won't help them because it was their fault. 




This SCAM has once again come back into play.  Its amazing just how many times different variants of the same style of SCAM reappear to get your details and access your bank accounts. (BIT LIKE COVID with its new variants)

We are grateful to Mr Howard Davies for bringing this to our attention

It will come in either the form of an email or text message stating similar to below.  NB the link provided is the SCAMMERS web site It is almost identical in layout to the reap Post Office website.  If your not expecting a parcel. Forward the email to ACTION FRAUD then  DELETE the email.  If you open the website DO NOT CLICK ON ANY LINKS.  

Your parcel is being held at our depot due to an unpaid £2.70 shipping fee.

Please pay the fees before Monday, 15 February 2021 otherwise the parcel will be returned to sender.




A number of scams are being reported involving the receipt of BANK CARDS.  The card is delivered through the mail with an accompanying letter explaining that your card is being replaced.  There are a variety of reasons given from possible fraud to identity theft.  The letters are on the usual headed paper of the bank concerned and to all intents and purposes it looks the genuine article except the card has not got a CHIP-N-PIN section on it.

There are instructions on how to register your card by contacting the telephone number provided and going through the security questions. - This is where the scammers get your bank account details and lots of other information from you.  They then use the information to access you bank account and remove your hard earned cash.

If you are in any doubt about documentation purporting to come from your bank..... RING THEM but DON't use the number on the letter find a bank statement and ring the number located there.

This scam has recently arrived in Wales, but has appeared on a number of television programs which warn about scams, rogue traders etc.



Many thanks to Valmai Needs for bringing this to our attention.

Are you pestered by scam or nuisance calls, you know the ones ' You have had an accident, or your computer has been compromised press button 1  etc etc.  the wording of the calls may differ.  But, the object of the call is the same to get you to part with your money.

So what can you do, a number of communications providers are officering a free call blocking facilities to their customers which once you register the number with them, you will not get any more calls from them.  Interested??? then see below for a few that we are now aware of, if you are not vovered by these then try contacting your service provider to see what they can do to help.



1572 - This is a BT related facility - to find out more copy the link below to your web browser


Sky Talk Shield - to find out more please copy the link below into your web browser

If you should come across similar facilities that exist with your provider, please email the details to the webmaster and we will add them here.  



Many thanks to Mr Paul Oliver for bringing to our attention that the HMRC - Warrant Scam appears to be making a come back.

The scam is usually via a prerecorded telephone call or text message.  The wording of the scam may vary but essentially they advise you that a warrant has been ussued for your immediate arrest as you have been involved in a fraud against the HMRC.  Unless you pay the sum of £ XXXXX  Press button 1 now to make the payment. 

On this occasion the number was back tracked to 01417135738 - this Number is based in Glasgow and although the number is not identified as a SCAM caller line - There are several numbers in the same grouping that are listed for false / scam calling 




The following has been received from NARPO HQ

I wanted to flag that the Chartered Trading Standards Institute (CTSI) has received evidence of fraudulent messages being sent to the public informing them of a new dose of the Covid-19 vaccine.


People are being sent a text message claiming to be from the NHS which informs the recipient that, "we have identified that you are eligible to apply for your vaccine." The message ends with a link to a website mocked up to look like a legitimate NHS platform. The website requests personal details, including name and address and banking details.


The CTSI has said “this is the latest in a series of scams themed around the pandemic in circulation since last March. With the UK vaccine rollout underway, scammers have modified their scam to consider this new development.”


I thought this may be of interest to you and your members and reminds us to remain vigilant. The CTSI said “The vaccine brings great hope for an end to the pandemic and lockdowns, but some only wish to create even further misery by defrauding others. The NHS will never ask you for banking details, passwords, or PIN numbers and these should serve as instant red flags. Do not provide any information to the scammers, but please also report suspicious messages to Action Fraud, or if in Scotland, Police Scotland, as this provides intelligence and assists authorities in combating scams.”


Regards and stay safe.



The following has been received from our former colleagues at ACTION FRAUD:

Scam warning: Fake DPD emails and texts.

Action Fraud has seen a surge in reports relating to fake emails and texts purporting to be from DPD. The messages claim that DPD was “unable to deliver your parcel today” and provide instructions on how the recipient can arrange another delivery. The links in the emails and texts lead to fake websites that are designed to steal money, as well as personal and financial information.

Victims of this scam have reported losing over £242,000 since June. For more information, please visit

How you can protect yourself:

  • If you’re unsure whether the email or text is genuine, then don’t use the link. Instead, visit the DPD website by entering the official web address directly into your browser’s address bar, or search for it and follow the search results.

  • Remember, your bank will never ask you to transfer money to another account, or contact you out of the blue to ask for your PIN or full password.

  • If you have received an email which you’re unsure about, you can report it by forwarding it to You can report suspicious text messages by forwarding them to 7726.

Please remember whilst the above refers to DPD it could easily purport to originate from another courier service.... BE ON YOUR GUARD



We are most grateful to our member Vincent Wathan for advising us about this scam:

 My daughter who is vulnerable received a text message on her mobile phone telling her to contact her surgery for the Covid vaccination. They asked her to confirm her details which they had already had. i.e. D>O>B address & mob. no. Then for "final security check" they asked for bank details.


My son-in-law smelt a rat and stopped it. They then rang their surgery to be told it was a scam and a breach of NHS data base. So if you receive a text of that nature check with your surgery first.

Please be extra vigilant especially if you have a vunerable relative.  These scammers prey on the vulnerable don't give them a chance and remember to report the incident to ACTION FRAUD.



It might be Christmas for us, but the scammers see it as a golden opportunity to try and separate all good people from their hard earned cash.

So here are details of the current scams that are doing the rounds.  Please be aware that as well as those listed there are lots more and it is wel worth while have a read through this page as no doubt some of the older ones will be raising their ugly heads again during 2021:

(1) E Fixed Penalty: this has been circulating for a while and the text varies from speeding to parking, to driving in breach of    

     vehicle permitted areas, the list goes on but the common factor is the CLICK HERE to PAY NOW button.  These are SCAMS do

     not click anywhere but please -- forward it to ACTION FRAUD as above

(2) TAX EVASION:  this comes in two types 1. via email with a PAY NOW  button  and not get arrested.  or 2. A telephone call to

     your landline or mobile with a robot message saying an arrest warrant has been issued and you have 30 minutes to pay or

    officers will attend your address to arrest you,  you will then have a criminal record and find it hard to get employment.  Press

    button 1 on you keypad to make payment of 2 to speak to an officer ..... DON't they are SCAMS  button 1 will take you you to

    an auto - payment facility.  button 2 will get you an officer but your phone has now been rerouted via an expensive call line

    facility usually charging at the rate of £10 per minute and gues what they keep you hanging on the line fo a little while with

    auto messaging.


Outlook Upgrade 2020


This is to notify you for the final time that we have stopped processing incoming messages on your account since you have refused to upgrade to our new services.


We will be forced to block your account if this notice is ignored. 



Note: This restriction will be disabled intermediately if we confirm the upgrade successful.



Micrοsοft Cοrpοratiοn,
Micrοsοft Way Redmοnd, WA 98052.




A number of reports are being investigated into an sophisticated sam involving major mobile phone networksincluding O2, Vodafone,three, Giff Gaff and EE.

The scam involves the receipt by you of an email purporting to come from your bank and advising you that your direct debit payment to the mobile phone proder could not be made.  There is a click her to make payment now button within the text of the email..

As soon as you click on the link, the money is taken from your account, the scammers already have your details and your click transfers the money to the scammers account.

Please ensure you verify the content of this type of email with your bank before undertaking any transaction.



The following has been received from a trusted source in the RAFA, and is reproduced here for members information.  This event happened in the Newmarket area but could easily happen anywhere to anyone:


'Yesterday I received a new bank card from Santander.  I thought that this was a bit strange as there are 9 months left before my card expires.  One thing that sruck me straight away was the fact it was not a "CONTACTLESS" card, which my current one is.  The letter had all the information about how to activate the card etc

As the card was not contactless, it is not much use to me so I went to the local Santander branch and asked them to change it for me.  It was a good job I did as they informed me that they had not sent any card out, and if I had activated the card I would possibly have lost all my money and savings.

The banks major fraud team and the Police are now involved. 

The bank is arranging for me to receive new cards which will be delivered to me in branch, and I have also changed all my security details.



Many thanks to Mr Jim Moore for brining this one to our attention:

Please make fellow members aware of a Royal Mail email scam which purports to state that they have been unable to deliver a large letter and invites the recipient to rearrange delivery on payment of £1.99 via credit or debit card.


As I had ordered an item I was anticipating such an item but had been at home when the ‘Royal Mail’ allegedly tried to deliver it. Luckily I queried it with my postman who confirmed it was a phishing scam.


The e Mail was very convincing with the Royal Mail banner but no e Mail or contact details.



The following has been received from our Branch Welfare Officer & Chairman Dave A'herne:

The National Cyber Security Centre... a branch of GCHQ have set up a suspicious email reporting service for the public to forward dodgy emails. Scam websites are being taken down. 


The link to the site is



The unpaid bills we will disconnect you unless you CLICK HERE scammers have returned with a vengeance.

Over the weekend the webmaster received a total of 5 emails all puporting to come from NORTON Anti-Virus software and all saying I have failed to renew my licence with them and unless I click here NOW to make the payment I will be disconnected.

Well I didn't, and the reason I am not a NORTON Customer so that was easily sorted.  BUT IF YOU ARE A NORTON CUSTOMER PLEASE BE AWARE 

This morning a similar sort of email arrived from VIRGINMEDIA click her to pay now or else you will be disconnected.   Well I didn't, and again the reason was simple I have just ceased my account with VIRGINMEDIA and they in fact owe me money​

BUT IF YOU ARE A VM CUSTOMER PLEASE BE AWARE.  CHECK THE AUTHENTICITY OF THE EMAIL and also go to VM and check your account in person 



The text sammers are opering some easy to fall for scams involving your bank accounts:

Recent scams involve a text message purporting to be from your bank, which states they have noticed a possible fraudulent transacation in the last 24 hours,  and ask that you immediately click on the link to confirm a refund of the monies paid.

The webmaster has had two in the last 48 hours, good job I don't bank with either of the banks in the message so saw that it was a scam straight away.

Lets all be on our guard, there are lots of scams going on especially surrounding COVID19 testing

The following is just in from our member Mr Steve Bartley:

Good afternoon 

There is currently an email being sent to people purporting to be from HM Courts and Tribunals Services relating to a fixed penalty notice and request you click on a link to make a payment.

This is a scam. It looks pretty convincing but it is designed to steal your money.

Do not click on the link.






It seems the scammers are working harder than ever to get us all to part with our hard earned money.  Over the last 5 days the webmaster has received over 20 scam emails purporting to originate from the following :

TV LICENSING - The scam advises you that the payment could not be collected as the details of your account                                  have expired.  There is a request to click on the link which then takes you to a location where

                             you can enter your details and make the payment.

Thanks to Paul Oliver for drawing our attention to this one:

E-FIXED PENALTY NOTICE:  This scam invovles the sending of a fixed penalty in relation to the use of your                                                           vehicle on a restricted road.  The notice indicates to click on a link to make the

                                                  payment DON'T.  The telephone contact number has already been listed as a scam

                                                  contact point.  

MORRISONS LOTTO WIN:  This scam purports to originate from MORRISONS supermarket chain.  It suggests

                                               that by clicking on a link you will receive a prize. Its another scam, the link takes you

                                               to a location that asks for your bank account details in order for them to transfer the                                                money.  .... They will transfer the money from your account to theirs 



TIP  If you receive a phone call, e-mail or text message and you believe it to be false or fraudulent.  Try this go to the web browers line, clear its contents and type in the phone number and press return.  The internet will reverse trace the number and present you with a lot of records concerning that number or a batch of numbers within that group and advise you of any history concerning the number.  If in doubt try it and see what happens


The below emails extracts have been taken from emails sent to the  address.  They are trying to use the 'YOUR DIRECT DEBIT HAS FAILED' scam on these two occasions..  It just shows that scammers will try to access all types of bank accounts.  There is no chance that either of these emails can be true on the basis that the email account used has nothing to do with ony of the branches payments to anyone.  These are undertaken via the treasurer and his email details are never published in any of our material:


Dear Customer,

We were unable to process the payment for your latest Virgin Media bill at this time. The billing information associated with your account may have expired recently. Your service is scheduled for disconnection. We have been trying to contact you. However, we are unable to reach you.

To ensure that your service has not been interrupt, we require you to confirm and verify your account billing information with us immediately in-order to avoid any interruption on your services.

Kind regards,
The Virgin Media Billing Department

P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at instead.

Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215). Registered in England No. 09058868. Registered office: 500 Brook Drive, Reading, RG2 6UU.


Dear Customer,

While performing customers account maintenance and verification procedures, we have detected a slight error on your account billing information. We have been trying to contact you. However, we are unable to reach you. To protect all customers personal information and financial assets against unauthorised use at no cost, we have temporarily restricted access to your account and certain features within our online banking system. Such as (Receive payments, Make payments or withdraw funds). As a security measures.

To safeguard your account and financial assets against unauthorised use at no cost, we require you to confirm and verify your account information with us immediately by the reference button giving below. This would only take you a few minutes to complete and will help us in safeguarding your account & personal information from unauthorised access in future.

Get Started


How does it work?

If we detect either of the reasons above, we may decide that we want to confirm that it's really you. You must complete all steps otherwise you will not be able to use the online service until we have completed additional security checks.

Yours sincerely,

NatWest Online Security Team.

These emails have been forwarded to the National Cyber Security Centre.



Despite COVID etc, the scammers ploys to part you from your hard earned money never stops.  

The following has been received from Mr Richard Fullwood regarding this scam:

Hi Paul, 

This may be of interest to others if not already known: 

Had a voicemail message today but no telephone call first. The message was an automated voice telling me my Amazon Prime account had been compromised for an unintelligible item valued at £350 and to press 1 to speak to the fraud team!! (Brass neck or what??). 

I don't have an Amazon Prime account. 

Apparently this fraud was reported in the Daily Mail the other day. 



The following details have been copied from a local Neighbourhood Watch circulation and reproduced here for your information.  It is a telephone converstaion between a local person printed in black and a scammer printed in blue.  Please be alert and share the information:

A telephone call received today. (Not me!) Be aware folks. X

‘Good morning, I'm calling from the NHS track and trace service. According to our system, you are likely to have been in close proximity to someone who has tested postive for COVID-19. This means that you now need to self-isolate for 7 days and take a COVID-19 test.'

'OK. Can you tell me who that person was?'

'I'm not able to tell you that. That is confidential information.'

'Right. Um... so ....'

'But you do need to be tested within the next 72 hours. So can I just get the best mailing address so that we can send a kit to you?'

'Ok (gives address)'

'Thank you - and I just need to take a payment card so that we can finalise this and send the kit to you.'

'Sorry - a payment card? I thought this was all free?'

'No - I'm afraid not. There is a one-off fee of £500 for the kit, and test results. Could you read off the long card number for me, please, when you're ready.'

'No - that's not right. This is part of the NHS so there's no charge.'

'I'm afraid there is. Can you give me the card number please - this is very important, and there are penalties for not complying.'

Puts phone down.

This is how scammers work. And vulnerable people will fall for it.

Don't fall for it...! — sharing a COVID-19 update.



It seems to raise its ugly head around April - May most years Yes the TV licence scam is abck again in the form of an email, although are informed that a similar phone scam is also operating:

the email will look similar to the below  the personal details that appeared in the original have been removed  

Information about your TVLicence

6/2/2020 5:45:29 p.m.

TVLicensing Official


Something went wrong with your payment.

We're sorry to let you know that the TVLicence could not be automatically renewed.

We tried to take the latest payment from your bank account but we encountered an error, so you must pay the amount by setting up a new Direct Debit.

Renew your licence before it expires on Thursday, 04 June 2020 to avoid prosecution.

How to pay?

Making a payment is easy - just click on the link below and follow the requested steps to set up your new Direct Debit payment.
your email address will be here/renew-your-licence

If you don't keep up with your payments, we may be forced to cancel your licence or pass your details to a debt collection agency. 


TV Licensing details

Exp date:06/04/2020 0:00

TVL No:2827282180

Time Remaining:(2) days


Number of Licenses:1

Your Personal Details

Primary Email:NAME DELETED 


Payment Method

Credit Card:Visa/MasterCard

Yes claims bonus

Number of points90


Yours sincerely.

TVL Digital Broadcast Service Team



Residents in the Swansea area are receiving Emails making out to be from British Gas informing they have not paid their bill and for them to follow a link to make payment. An example of the email is shown below. This is a scam, DO NOT FOLLOW any links where they will ask for card details or down load any attachments. 


Should you wish to make any enquiries only use the telephone number from your bill not those shown on an email. Ensure you delete the email.


Additional advice can be found on the British Gas Webb site:



Example of email sent


We sent you a gas bill for £18.41, and we still haven't received payment. If you've paid it in the last five days, please ignore this email. To see if your payment has cleared you can



 If we do not receive a payment or hear from you in the next two days and we have to contact you again, you will be charged £140 to cover our reasonable costs

 If we have to visit your property to collect this debt you will be charged £540

 If the debt remains unpaid we plan to obtain a court warrant to visit your home and  either replace your gas meter with a pay as you go meter or disconnect your gas supply  this could result in additional charges ofup to £402

 If your gas supply is disconnected we will charge you £750 to reconnect your supply




Our grateful thanks to Mr Steve Bartley fro advising us about the video created by the Senior Citizen Liaison Team (SCLT). Check the video out for yourself by clicking here 



Please help protect those vulnerable to fraud & scam activity during the Covid-19 emergency by sharing this fraud safety video, which will help people spot scams before they become victims and pass on the link below:




The following has been received from the Crime Reduction team at SWP

Hope you are keeping well.  Sadly another scam doing the rounds.


I was asked to advise you of a scam phone call I received yesterday.  A man with a foreign accent rang me and told me that his name was Steff and he was from Cardiff Council.  He said that his records showed that I was on the NHS at risk list and that because I couldn’t leave my house for 12 weeks he wanted to know if I need Cardiff Council to get any shopping in.  I knew I wasn’t on any list so asked him for his surname which he glossed over. 


I told him that I am not on any list and for him to remove me from his list.  He had no caller ID.



A while ago we brought to our members attention the excellent work being undertaken by retired Det Sgt. Vince Donovan with regards to SCAM ALERT UK's facebook page where members can find lots of information about on going scams etc.

With the recent increase in SCAMS currently presenting themselves both on line in the form or emails or text messages to your mobile phone or conatcting yur from call centres advsing you to press button 1 or similar and see the money vanish from your bank account, it is appropriate to remind you of the excellent facility Vince operates.

But please don't forget to notify the authorities when you get a SCAM call, text or email, they need to know !!!


Like me have you ever wondered what a scammer looks like, where do the operate from. etc.  Well maybe the link below will help you.  It was sent to me by a friend and is worth watching to see how a number of people around the World have reversed the process.  Please note this is about 15 minutes duration


So following Christmas and New Year the scammers are turning to some of the tried and tested SCAMMING METHODS: here are highlights of the ones that have come to our notice so far.  Please be vigilant, the sammers often sound genuine, or their emals and text messages do  REMEMBER IF SOMETHING APPEARS TOO GOOD TO BE TRUE..... OR YOU ARE DOUBTFUL OF ITS ORIGINS DO NOT CLICK ANY LINKS OR PRESS BUTTONS.....A quick call to the genuine company or organisation usually proves its a scam... KEEP SAFE, and KEEP YOUR MONEY IN YOUR BANK ACCOUNT NOT THEIRS

1. AMAZON PRIME - A number of members have recently experienced robotic calls from a call centre advising

    them their AMAZON PRIME account has been suspended as the payments have not been received.  press

    button 1 to speak to an agent to rectify this.  The webmaster and wife have received several of these calls.  And

    merely hung up..... We don't have an AMAZON PRIME account. 

2. BT - Several of our members have received calls from BT advising them their service will be disconnected due

    to the standing order not being honoured by the bank.  Checks with BT proved this to another scammer at

    work. - They contacted the webmaster with a similar tale, and were  very politetly advised where to go they           insisted it was a geniune call.... My reply I am not a BT subscriber and have no account with BT, phone suddely

    went dead.

3. VIRGINMEDIA.  The following is an email received from what appears to be VIRGINMEDIA - it was sent direct to the NARPO email address of the webmaster.  Its a scam.  do not fall for it

Dear Customer,

We have been trying to contact you. However, we are unable to reach you. We were unable to process your last payment of bill.

This might be due to either of the following reasons:

1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect Payment information during bill payment process.

Due to this, to ensure that your service has not been interrupted, we request you to confirm and update your billing information today.

Kind regards,
The Virgin Media team

4. FACEBOOK  The following has been received from Mr. Alan Hill and is again circulated here to warn you of yet another scam

1 Hacker Way, Menlo Park, California 94025. USA


We are pleased to inform you of the result of the just concluded annual
final draws held by Facebook Lottery Group in Cash Promotion to encourage
Facebook users world wide.The online international lotto promo draws was
conducted from an exclusive list of 50,000.00 companies/corporate bodies
and 100.000.000 individual users email addresses around the Globe were
picked by an "Advanced Automated Random Computer Search Machine" from the
Facebook Platform. This is a promotional program aimed at encouraging
Facebook Users; NO TICKETS WERE SOLD".

After this automated computer ballot machine searched, your e-mail address
emerged as one of the twelve (12) winners that won the sum of Five Hundred
Thousand United States Dollars each aims to say a big thank you to all of
our users who make Facebook their number one means of communication,
relate and connect to their friends and families worldwide and of enjoying
the good characteristics of visitors to our website and also to help
people to fight against the general shortage and maintain a good standard
of living.

Below are some important numbers attached to your Winnings and you are
advised to write down this numbers on a safe paper and keep it safe
because it will be require in Future;

SERIAL NUMBER : 00903228/06

You as well as other winners are receiving a cash prize of $500,000.00 USD
(Five Hundred Thousand United States Dollars), each as payout for a
category winners. This is from the total prize money of US$6,000.000.00
(Six Million United States Dollars) shared among the 12 winners. Your
prize award has been issued in your Name and will be transferred to you
upon meeting our requirements, statutory obligations, verification,
validations and satisfactory Disbursement.

To begin the claims processing of your winnings prize you are advised to
contact the Disbursement Manager on the Below Email Address ( MR. B.B
KINGS ), you can reach him with the below information for the Claiming Of
Your Winning Fund;


REPLY TO THIS Email: ( )


You are expected to contact the Disbursement Manager with your REFERENCE
NUMBER and BATCH NUMBER and you are also to provide the below information
about you for the immediate process on your Winning Fund.

9. BATCH NUMBER: B04/N450-28


1.All claims are nullified after 10 working days from today.

2.Your Ref number must be in all your mails with the claims officer.

3.Do inform Disbursement Manager of any change of names or addresses.

The information transmitted is intended only for the person or entity to
whom or which it is addressed. Unauthorized use, disclosure or copying is
strictly prohibited. The sender accepts no liability for the improper
transmission of this communication nor for any delay in its receipt.

Contact your Claims Officer/Disbursement Manager immediately.

Yours Sincerely,
Mrs. Erica Jonathan


The following has been received from Mr Dave A'herne:


I have just received a spam text supposedly from EE stating that they are unable to process my payment from the bank. There was a link to it. It asked for

my bank details. 


Checking with EE they confirmed it was a malicious text trying to get my bank details. They are receiving lots of complaints about the spam.


Members receiving similar text would be advised to check with their phone provider.



We have received a number of complaints in relation to a scam that has been reported in Barry and Penarth.

 Please be aware of a current doorstep scam working the area.


These are calling themselves “Keep Britain Working” or “Nottingham Knocker’s” which are a very similar outfit (if not the same).  They are doorstep callers who target areas offering small household products for sale. These callers may claim to be ex-convicts attempting to mend their ways or ex-servicemen, however they are not part of any recognised rehabilitation scheme.

 Please warn your communities, particularly elderly or vulnerable neighbours, not to open the door to strangers or buy or sell on the doorstep. Some doorstep callers may offer poor quality goods at inflated prices and if a caller is not genuine, they may be gathering information for future crime. 

 Please keep in mind that if cold callers don’t get any sales in your area, they are less likely to return.

 How they work:

The sellers may say that they are on a “rehabilitation course” arranged by Probation Services or other organisations trying to find people work. This is not the case and often they are known criminals. Probation Services do not run such schemes. 

 They may show a card which claims to be a “Pedlars Licence” or work permit. This is not valid and they are breaking the law if they are using anything like this.   They may also hand over a card saying they are deaf or dumb.

According to the Police, the bag of household products is supplied by someone who employs them. The males / females are supplied with a full bag of household products (including the typical tea-towels!) and charged a minimal sum for the contents – it used to be £35. They can keep whatever they make, above this amount.

 Usually they are deposited in an area from a transit van and given a list of streets to work. An hour or so later they are picked up and dropped off in another location. They often work from 9am to 9pm.

 They will knock on a door, offering cleaning items which they know are cheap and of very poor quality; the householder also knows they are rubbish but that is part of the scam. Many people will purchase items and pay them out of their good nature as they have fallen for their storey or, just to get rid of them. There have been cases of elderly residents handing over large sums as these people can be very persistent and confrontational.

 The price for whatever has been purchased usually comes to a note – usually £10. The householder disappears to get this – this is when the scam begins, according to the police. When the note is handed over, the lad examines the condition and how long it took the person to get it.  If it is crumpled, they accept it and move on. If it is crisp flat and new – they are much more interested and may engage the person in more conversation, to obtain details about them. As they leave they will smell the note. If it is slightly musty – this is an indication that there is more in the property. 

Those addresses are noted. The addresses of elderly / vulnerable / gullible people are all noted.

These are handed to the employer and there is a small amount of cash handed over for each one.

These addresses are then sold in prisons and pubs. If there is a later break-in, the employer expects a further cut of the proceeds.

Police advise that in almost every case of a stop check – the lads have long strings of convictions for burglary and violence. They use the skills learnt during their criminal activity to identify possible targets.


Please note this might not be of use to your personally, but couls be to members of your family or friends please pass this information on:


Action Fraud has received 63 reports about a scam in which fraudsters target people with offers of “low cost” loans or “free” government grants. What the victims aren’t told is that the money they’ll receive is actually an advance payment for Universal Credit.


The criminals use the personal information they’ve obtain under false pretences to make an application in the victim’s name. After the fraudsters have taken their “fee” from the advance payment, the victim is then left to pay back the total amount once their repayments begin. 

How you can protect yourself: 
• Never share your personal or financial information with someone you don’t know and trust, especially if it’s in response to an offer of “free money” or a “free grant”. 
• Department for Work & Pensions (DWP) staff will never approach you in the street or ask for your personal/financial details over social media. 
• If you have concerns about your benefits, you should visit 
• If you suspect your identity may have been stolen, you can check your credit rating quickly and easily online.


You should do this every few months anyway, using a reputable service provider and following up on any unexpected or suspicious results. 



Normally we publish information concerning scams of various types, but on this occassion we are publishing some information on how you can make it a lot more difficult to be hacked thereby reducing the scammers access to your computer and its contents.  


Recently a friend attended the South Wales Police, Cyber Security Road Show in Barry.  There was a lot of information to take on board but he has sent me the following:


He typed in various password, past and present, to see how strong they were; and  got a shock how quickly they could be hacked! Just by typing in usual password and then adding something like "Barry" afterwards, it immediately changed to say the hackers would have to spend 100's of years to get in;

So if you want to check how secure your password is click the link below:


On this occasion he just typed in my email address and it told him when and if my address had been compromised. I was shown on their screen, at the top "Notify Me", that if my email address is compromised, it would advise him and then he could go straight in and change that password. 

It also showed sites that had been hacked, that he didn't recognise. He was immediately updated that his information would have been sold / passed on to other users of his data. 

So if you want to check if your email account has been pwned click on the link below:


Have you ever received an email that appaers to be from a friend which only contains a link to some obscure website and a message encouraging you to open it..... STOP, DON'T 

Instead  hove over the email address of the sender and you quickly see a strange address; not "" or ".com", but from another country. the alarm beels should now be ringing. Before deleting this email from your system report it to the Police via the below link.  The Police will add this to the growing international intelligence database and with your help catch the villains

WEBMASTER COMMENT:  On average I get two to three such emails on a weekly basis.  I always report them as they invariably come from different sources outside the UK


Many thanks to Mr Dave A'herne for bringing this one to our attention


Telephone Scam.


Computer Active Magazine reports that some telephone scam operators give an option to press 1 and speak to the con artist or 2 to end the call. It is possible that pressing either option can connect the phone owner to a premium charge line.

Avoid the premium line con and significant cost by hanging up without choosing a number.



The image opposite is of an email received by one of our members who has kindly passed it onto us.

If you receive any emails of a similar nature they are a SCAM.  If you respond to them yo will be furnishing your bank details to the SCAMMER who will take great delight in showing you the error of your ways by emptying your bank account.

Please take the time to study the actions you should take regarding notifying authorities etc.

you can also update SCAM ALERT UK as above who will also publicise the SCAM




This scam has already been operating in the Vale of Glamorgan so please take heed:


HOUSEHOLDS have been warned about fake missed delivery cards posted through letterboxes that are designed to look like they have been left by Royal Mail postmen.


The convincing red "Something For You" notes urge people to phone the depot about a parcel - but victims say they have instead been charged £45 for making the call.


The cards are almost identical to the official Royal Mail notes with similar text, colours and layout - including the words "bring ID" in a circle in the top corner.


But crucially the Royal Mail crest is missing from the top.


A photo of one of the bogus cards shows the recipient's address handwritten in the top left box.


Other boxes mimic the genuine cards with the words “Sorry we missed you” and information on how to collect packages or have them redelivered.


Users online said when they called the number - which is not registered to Royal Mail - they were charged £45


The Royal Mail said: “Our security team is looking into this incident as a matter of urgency.

“Customers should check delivery cards very carefully to ensure they are genuine, and remain vigilant.


“Although this card is similar to one of our Something For You cards, the Royal Mail logo is crucially missing.


"Customers should also consider whether they are expecting a delivery from the company named on the card.


“If any customer thinks they have been a victim of fraud, they should contact Citizens Advice or Action Fraud for advice and guidance."


Watch out for these fake LinkedIn emails

We’ve received multiple reports about these fake LinkedIn emails. They claim that your LinkedIn profile has appeared in multiple searches and provide links you can click on to get more details. These links lead to malicious websites designed to steal your personal and financial details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.


Message Sent By
Action Fraud (Action Fraud, Administrator, National)


Watch out for the latest scam via a text to your mobile phone. The text message indicates that there has been an error in relation to the taxation of your motor car for this and you are due a refund  and indicates the amount with the CLICK HERE  to obtain the refund link.  They contacted the webmasters wife recently and advised that she is due a refund of £47.50  Which is remakable as the car road fund duty is only £35.00 for the year needless to say she did not CLICK HERE andf the matter has been reported to both the DVLA and ACTION FRAUD.

Be on your guard they will try anything to get your bank account details.


The Following has been circulated by Paul Fenton and maybe of interest to those living in South Wales



I had this flyer delivered to my home in Penarth today. It’s obviously an illegal attempt to deposit into what looks like a personal account as it doesn’t appear to be a registered charity.


If anyone has information regarding the author allegedly MT Morgan I would urge them to contact the police.

For your information the Bank Sort Code relates to a Santander Account





Magazine Advertise Debt Alert


Victims receive a telephone call from someone purporting to be a bailiff enforcing a court judgement, attempting to recover funds for a non-existent debt. The fraudsters state the debt originates from the victim not paying a magazine advertisement subscription. 


A variety of magazine names and publishers are being used by the fraudsters, who also commonly use the names of certified Bailiff Enforcement Agents such “Scott Davis”, “Stephen King” and “Mark Taylor”. These are names of certified Bailiff Enforcement Agents employed by debt enforcement companies. 

The fraudsters request that the debt be repaid by bank transfer. If the victim refuses, they threaten to visit the victim’s home or place of work to recover the debt that is owed. 


Once the money has been transferred, victims are not provided with receipt details of the payment or contact details. Later when victims make enquiries, they’ll discover that the debt did not exist, and often that no advertisement was placed. 


This type of fraud is nationwide. Since 2017, there have been 52 Action Fraud Reports relating to this fraud. From the reports received, there are a range of different businesses and individuals being targeted.


Protection Advice:

1. Listen to your instinct: just because someone knows your basic details, such as your name and address, it doesn’t mean they are genuine.


2. Stay in control: always question cold callers: always contact the companies directly using a known email or phone number.


3. Don’t be rushed or pressured into making a decision: a legitimate company will be prepared to wait whilst you verify information.


If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040. 


Visit Take Five ( and Cyber Aware ( for more information about how to protect yourself online.


Online Marketplace Fraud Advice For Sellers

Action Fraud has received several reports indicating that sellers of items on online marketplace websites are falling victim to fraud by bogus buyers. Typically, the bogus buyers contact the seller wanting to purchase the item for sale and advise they will be sending the requested amount via PayPal or other electronic payment method. The seller then receives a fake, but official looking email stating they have been paid more than the asking price and to send the difference back to the buyer’s bank account. In reality, no money has ever been sent to the seller; the bogus buyer has spoofed an email and purported to be an online payment company. All contact is then severed with the seller. 


It is important to remember that selling anything could make you a target to these fraudsters however the NFIB has identified that those offering sofas, large furniture and homeware are particularly vulnerable.


Protection Advice


• Don’t assume an email or phone call is authentic. Remember criminals can imitate any email address. Stay in control. Always use a trusted payment method online, such as Paypal, and have the confidence to refuse unusual requests for payment like bank transfers.


• Don’t be rushed or pressured into making a decision.  Always verify that you have received payment from the buyer before completing a sale.


• Listen to your instincts.  Criminals will try and make unusual behaviour, like overpaying, seem like a genuine mistake.


Visit Take Five ( and Cyber Aware ( for more information about how to protect yourself online.


Courier Fraud Alert for South Wales and surrounding regions

The National Fraud Intelligence Bureau, in collaboration with the South Wales Police Economic Crime Unit has identified a number of reports from the public concerning courier fraud in the South Wales Police area and surrounding regions. 


Fraudsters are contacting victims by telephone and purporting to be a police officer or bank official. To substantiate this claim, the caller might be able to confirm some easily obtainable basic details about the victim such as full names and address. They may also offer a telephone number for the victim to call to check that they are genuine; this number is not genuine and simply redirects to the fraudster who pretends to be a different person. After trust has been established, the fraudster will then, for example, suggest:


- Some money has been removed from a victim’s bank account and staff at their local bank branch are responsible.

- A relative has been arrested and they require money for bail/assistance.

- Suspects have already been arrested but the “police” need money for evidence.

Victims are then asked to cooperate in an investigation by attending their bank and withdrawing money to hand over to a courier for examination who will also be a fraudster. The fraudster may also ask the victim to withdraw money via a different method such as changing an amount into currency via a bureau de change. The victim will then be given a safe word which will be repeated by the courier for further reassurance at the point of handover.


At the time of handover, unsuspecting victims are promised the money will be reimbursed but in reality there is no further contact and the money is never seen again.



Not all SPAM mail is Spam Mail, that is a fact especially since lots of service providers have increased their security protocols as some of our members have found out when they have treated our ebulletins as SPAM

But for those of you who get the following type of SPAM emails then Mr Dave A'Herne has supplied us with an alternative to merely deleting them:


When you next receive a suspicious e mail promising a miraculous unexpected inheritance, an overseas investment opportunity or similar wealth proposals forward it to before dropping it into the junk folder. The email will be analysed and if found to be a phishing scam you will receive a confirmation and an invitation to watch have a hilarious conversation with the scammer.


In January the bot had 469,598 conversations with spammers wasting their time and reducing their capacity to spam.


At present my wife has sent 6 spams to the bot.

Phantom Debt Fraud 


Action Fraud has recently experienced an increase in the number of calls to members of the public by fraudsters requesting payments for a “phantom” debt. The fraud involves being cold-called by someone purporting to be a debt collector, bailiff or other type of enforcement agent. The fraudster may claim to be working under instruction of a court, business or other body and suggest they are recovering funds for a non-existent debt. 


The fraudsters are requesting payment, sometimes by bank transfer and if refused, they threaten to visit homes or workplaces in order to recover the supposed debt that is owed. In some cases, the victim is also threatened with arrest. From the reports Action Fraud has received, this type of fraud is presently occurring throughout the UK. 

It is important to recognise that there are key differences between the various entities who seek to settle debts or outstanding fees in England and Wales. These differences range from the type of debt they will enforce to the legal powers they possess. To learn more, please take a look at some of the helpful information and links on the Step Change Debt Charity website; 

Protect Yourself 

  • Make vigorous checks if you ever get a cold call. Bailiffs for example, should always be able to provide you with a case number and warrant number, along with their name and the court they are calling from; make a note of all details provided to you. 

  • If you receive a visit from a bailiff, they must always identify themselves as a Court Bailiff at the earliest possible opportunity. Ask to see their identity card which they must carry to prove who they are, this card shows their photograph and identity number. They will also carry the physical warrant showing the debt and endorsed with a court seal. 

  • If you work for a business and receive a call or visit, be sure to speak with your manager or business owner first. Never pay the debts yourself on behalf of the business you work for; some fraudsters have suggested employees make payment suggesting they can then be reimbursed by their employer when in reality the debt is non-existent. 

  • Exercise caution believing someone is genuine because you’ve found something on the internet; fraudsters could easily create fake online profiles to make you believe them. 

  • Double check with the court, company or public body they claim to work for to confirm whether the call is legitimate; if you use a landline make sure you hear the dialling tone prior to dialling as the caller could still be on the line and you could potentially speak to the fraudster(s) to confirm the non-existent debt. Also be sure to independently search for a telephone number to call; never use a number provided by the caller without carrying out your own research. 

  • Do not feel rushed or intimidated to make a decision based on a phone call. Take five and listen to your instincts. 

  • If you know you have a debt, keep in regular contact with your creditor and be sure to establish the debt type at the earliest opportunity if you are not aware. This will help you to understand who might be in contact with you regarding any repayments or arrears. 

You can report suspicious calls like these to Action Fraud by visiting or by calling 0300 123 2040. 


The Following has been received from Tony Rees:

On the off chance that members are not already aware, the latest is a bogus message being left on answering machines claiming HMRC are issuing a lawsuit against the individual, then stating “press 1 to speak to your caseworker”,


Nice image of a £10 note ..... BUT IT's a FAKE

It has started! The fake new £10 notes. Just after the "£10" on the left hand side the orange logo that follows on this image should be a pure hologram - no orange surrounding border, the same for the hologram at the bottom.

So examine any £10 note handed to you and make sure its genuine

Please circulate this to as many people as you can.


At 75 Years of age you become entitled to a free Television Licence.  Now the scammers have a neat way of getting you to part with your money.

An official TV Licensing Authourity email may soon hit your in box.  It will tell you about the free licence and that an error has occurred and they now need to reimburse your last Direct Debit / Standing order payment.

In order to do this you will be requested to CLICK on a link that then takes you to a form they need you to complete in order that the refund can be made.  The form will ask for all you usual details and then request your bank sort code   account number  and security vaildation code in order that the repayment can be made.

The wording is very official looking and makes it look that you will be freceiving the monies into your account within 24 hours via BACS payment

It is a scam they will probably empty your bank account wiothin 24 hours .

One of our members has already received such an email and he attained 75 years of age last year.  He recognised it as a scam and wants everyone else to be on their guard.

Please pass this information on to anyone you know that is 75 and above or just about to become 75 years of age


The following has been extracted from an email circulated by South Wales Police Neighbour Watch team and is the body of text within what appears to be a genuine BT e-mail  It is however a confirmed scam

Dear ........

Your monthly payment was recently declined.  The decline could be due to insifficient funds, card expired etc.

Since you have't provided us with new billing information yet, we thought we'd remind you to please provide us with updated billing information to avoid any billing problems with your account

Review Account Information

Thanks for choosing BT

The email has the BT Openreach logo on it 


The following has been received from Mr. Allan Evans and highlights the need to maintain our vigil against those trying to access our identities for the purpose of fraud etc.


'Hi Paul, You may already know about this, but it's a new one on us. We usually get calls on PC issues, Home Surveys etc. Edit it as you like; circulate it; or keep it for your info.....


At 10.47 hrs, today, Thurs, 31st Aug, I received a 'phone call on my landline from an Asian woman (I was immediately wary). She said she was from a UK Govt Organisation, and she could stop all "unwanted" 'phone calls to my number, for Life! Their "Govt Organisation" covers BT, SKY etc., etc. (she named most of the 'phone Providers). She then quoted back to me my 'Phone number; address; postcode; my full name, to which I didn't respond. She told me that the "Stop" cover was for life, on one payment only. She then transferred me to her "Manager" in order to take my Bank details for the one-off payment.  As soon as he started, I put the 'phone down. She then rang back because I had cut her off, so I did the same again. The 'phone number she rang from was - 01238517321. (This is probably a false number)


If you can obtain a number, or use 1471 to get the callers number after disconnecting simply type the number into your web browser and hit return.  If there are any records concerning calls from that number they will be shown to you.  When I checked the number supplied above there were over 170 records just with one organisation listing the number and its activities.

Please remember if you are contacted by this type of caller to report all such attempts to Action Fraud via their website



Fraudsters using the London area code 0208 are calling residents across the UK claiming to work for legitimate banks such as Lloyds & Nationwide, and are telling the call-taker that for various reasons they are able to pay the call-taker several thousands of pounds via bank transfer. 

If the call-handler declines, the fraudster will try and play the guilt-trip and say that the money will be donated to charity instead. At no point should you comply with these fraudsters. Terminate the call and if you are able to trace the phone number through dialling 1471, please inform Action Fraud on 0300 123 2040 and provide the fraudster's phone number to them. 

The police cannot phone Action Fraud on your behalf so please ensure you make an individual report



Smishing – the term used for SMS phishing – is an activity which enables criminals to steal victims’ money or identity, or both, as a result of a response to a text message. Smishing uses your mobile phone (either a smartphone or traditional non-internet connected handset) to manipulate innocent people into taking various actions which can lead to being defrauded.
The National Fraud Intelligence Bureau has received information that fraudsters are targeting victims via text message, purporting to be from their credit card provider, stating a transaction has been approved on their credit card.
The text message further states to confirm if the transaction is genuine by replying ‘Y’ for Yes or ‘N’ for No. 
Through this method the fraudster would receive confirmation of the victim’s active telephone number and would be able to engage further by asking for the victim’s credit card details, CVV number (the three digits on the back of your bank card) and/or other personal information.
Protect yourself:

  • Always check the validity of the text message by contacting your credit card provider through the number provided at the back of the card or on the credit card/bank statement.

  • Beware of cold calls purporting to be from banks and/or credit card providers.

  • If the phone call from the bank seems suspicious, hang up the phone and wait for 10 minutes before calling the bank back. Again, refer to the number at the back of the card or on the bank statement in order to contact your bank.

  • If you have been a victim of fraud or cyber crime, please report it to Action Fraud at or alternatively by calling 0300 123 2040



Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to Protect yourself:

  • Don't call numbers from pop-up messages.

  • Never allow remote access to your computer.

  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.

  • Never divulge passwords or pin numbers.

  • Microsoft or someone on their behalf will never call you.


  • Get your computer checked for any additional programmes or software that may have been installed.

  • Contact your bank to stop any further payments being taken.

Report fraud and cyber crime to


The Little book of big scams


The Metropolitan Police have now issued versions 3 of the little book of big scams series and also the the little book of big scams - business edition.

Whether your in business or just a householder it matters not evidence proves that losts of people are being scammed in lots of ways thousands of times a day.  The best way to help prevent you becoming another staistic in this type of crime is to arm yourself with the knowledge of how these scammers try to part you from your hard earned money.

To do this why no click on the links to the books below and have a read.  You could end up saving yourselves thousands of ££££££'s if and when a scammer tries to fleece you.






iTunes Gift Card Scams

Be aware of scams involving iTunes Gift Cards.

A string of scams are taking place asking people to make payments over the phone for things such as taxes, hospital bills, bail money, debt collection, and utility bills. The scams are committed using many methods, including gift cards. As the fraudsters are sometimes using iTunes Gift Cards, we want to make sure our customers are aware of these scams.

Regardless of the reason for payment, the scam follows a certain formula:


The victim receives a call instilling panic and urgency to make a payment by purchasing iTunes Gift Cards from the nearest retailer (convenience store, electronics retailer, etc.). After the cards have been purchased, the victim is asked to pay by sharing the 16-digit code on the back of the card with the caller over the phone.

It's important to know that iTunes Gift Cards can be used ONLY to purchase goods and services on the iTunes Store, App Store, iBooks Store, or for an Apple Music membership.  If you're approached to use the cards for payment outside of the iTunes Store, App Store, iBooks Store, or Apple Music, you could very likely be the target of a scam and should immediately report it to your local police department as well as the FTC.


Please do not ever provide the numbers on the back of the card to someone you do not know. Once those numbers are provided to the scammers, the funds on the card will likely be spent before you are able to contact Apple or law enforcement. 



Fraudsters are emailing members of the public who are expecting to make a payment for property repairs. The fraudsters will purport to be a tradesman who has recently completed work at the property and use a similar email address to that of the genuine tradesman. They will ask for funds to be transferred via bank transfer. Once payment is made the victims of the scam soon realise they have been deceived when the genuine tradesman requests payment for their services.

Protect yourself

  • Always check the email address is exactly the same as previous correspondence with the genuine contact. 

  • For any request of payment via email verify the validity of the request with a phone call to the person who carried out the work.

  • Check the email for spelling and grammar as these signs can indicate that the email is not genuine.

  • Payments via bank transfer offer no financial protection; consider using alternative methods such as a credit card or PayPal which offer protection and an avenue for recompense.


If you believe that you have been a victim of fraud you can report it online or by telephone 0300 123 2040.


Now that Christmas is over the scammers have come up with another method of trying to get us to part with our money.

Action Fraud has received several reports from victims who have been sent convincing looking emails claiming to be from Amazon. The spoofed emails from “” claim recipients have made an order online and mimic an automatic customer email notification.  
The scam email claims recipients have ordered an expensive vintage chandelier. Other reported examples include: Bose stereos, iPhone’s and luxury watches. 
The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund. The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.
Amazon says that suspicious e-mails will often contain:

  • Links to websites that look like, but aren't

  • Attachments or prompts to install software on your computer.

  • Typos or grammatical errors.

  • Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from

Amazon will never ask for personal information to be supplied by e-mail.
You can read more about identifying suspicious emails claiming to be from Amazon by visiting
To report a fraud or cyber crime, call us on 0300 123 2040.


The below is an extract taken from an e-mail sent to a friend of the web-master.  As luck has it he is quite used to receiving and identifying scam e-mails and recognised this as a scam immediately although the layout of the e-mail included the banks logo and also provided a link to the bank (DELETED) in order for the customer to click the link and provide the scammers with all the information they need to get access to the money

Please remember on line banks will not ask any customers to part with such information

Dear Customer,

Your internet banking account has been suspended

We're sorry but we have suspended your INTERNET BANKING account because our security team

noticed that your account was accessed from a different location.

You need to re-comfirm your access details immediately

If you do not do this, your account will be permanently deactivated.

This time the scammers contacted someone who knew about such things, but there are lots out there who don't so if it looks false it probably is so tell the action fraud team


There is a phishing email currently in circulation that claims to be from the City of London Police. The departments that it claims to represent include the ‘Fraud Intelligence Unit’ and the ‘National Fraud Intelligence Bureau’. The email is titled ‘compensation fund’ and has a letter attachment that claims to be offering financial compensation to victims of fraud. The letter uses the City of London Police logo. 
The letter states that in order for compensation to be arranged, the receiver of the email should reply disclosing personal information. It states that HSBC and the South African Reserve Bank have been chosen to handle the compensation claims. All of these claims are false.
The email and letter are fraudulent and should not be replied to. 
Protect Yourself

  • Opening attachments or clicking links contained within emails from unknown sources could result in your device being infected with malware or a virus. 

  • The City of London Police and the National Fraud Intelligence Bureau will never email you asking for you to disclose personal information. 

  • If you believe you have become a victim of this fraudulent email get your device checked by a professional and make a report to Action Fraud, the UK’s national fraud and cyber crime reporting centre: 



Are you a shop aholic, or just someone who goes to Amazon when you need to.

It matters NOT, if you use AMAZON then you should be aware the scammers are as well.

The latest scam is you will receive an e-mail from what appears to be AMAZON in which they seek to confirm the details they have on record are correct.  This is a scam in order to get your credit card details. 

If you receive such an e-mail notify AMAZON by forwarding the e-mail to:  and also notify action fraud

Please remember Banks, building societies, HMRC, Police etc, will never contact you to ask for your security information,


This scam has happened before, but it appears to have started up again so be warned:


This is one of the smartest scams I have heard about. 
You arrive at your hotel and check in at the front desk. Typically when checking in, you give the front desk your credit card (for any charges to your room) and they don&#